ADELA, M. . Practices and Challenges of Banking Services Inclusiveness to Persons with Special Needs in Selected Banks in Addis Ababa: Implications for Customer Satisfaction. Journal of African Development Studies, [S. l.], v. 9, n. 2, p. 20–28, 2022. DOI: 10.56302/jads.v9i2.8343. Disponível em: http://213.55.95.79/index.php/JADS/article/view/8343. Acesso em: 7 nov. 2024.